1. Introduction
At Vedrudra, we aim to provide a smooth and reliable delivery experience for both our physical products and consultation services. This policy outlines how shipping and delivery are handled.
2. Shipping Coverage
We currently ship across India. For international orders, please contact us before placing an order.
3. Order Processing Time
Orders are processed within 1–3 business days after successful payment.
Orders are not processed on Sundays or public holidays.
4. Shipping & Delivery Time
Physical Products
Estimated delivery time: 3–7 business days depending on location
Remote areas may take longer
Consultation Services (Digital Delivery)
Booking confirmation is sent within 24 hours of successful payment
Consultations are conducted via phone, WhatsApp, or other agreed methods at the scheduled time
5. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on selected products or promotions
6. Order Tracking
Once your order is shipped, tracking details will be shared via email or WhatsApp
You can track your shipment through the courier partner’s website
7. Delays
While we strive to deliver on time, delays may occur due to:
Courier or logistics issues
Natural events or unforeseen circumstances
Incorrect shipping details provided by the customer
Vedrudra is not liable for delays caused by external factors.
8. Incorrect Address or Failed Delivery
Customers must provide accurate shipping details
If delivery fails due to incorrect information, additional charges may apply for re-shipping
9. Damaged or Lost Orders
If you receive a damaged product, please notify us within 48 hours of delivery with proof (photos/videos)
In case of lost shipments, we will coordinate with the courier partner to resolve the issue
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
📧 Email: info@vedrudra.com
📞 Phone: +91 84274 70732
🌐 Brand: Vedrudra
11. Policy Updates
Vedrudra reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.
