1. Introduction
At Vedrudra, we strive to provide the best services and products to our customers. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are processed.
By using our website and services, you agree to this policy.
2. Cancellation Policy
Consultation Services
Cancellations are allowed only if requested at least 24 hours before the scheduled consultation.
Cancellation requests made less than 24 hours before the appointment may not be eligible for a refund.
Orders (Products)
Orders can be cancelled before they are processed or shipped.
Once the order is shipped, cancellation requests will not be accepted.
To request a cancellation, please contact us at:
📧 info@vedrudra.com
📞 +91 84274 70732
3. Refund Policy
Consultation Services
If a consultation is cancelled within the allowed timeframe, a full refund will be processed.
If the consultation has already been completed, no refund will be provided.
Products
Refunds are applicable only in the following cases:
You received a damaged or defective product
You received the wrong product
To be eligible for a refund:
You must notify us within 48 hours of delivery
You must provide proof (photos/videos) of the issue
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
Change of mind after purchase
Incorrect information provided by the customer
Delays caused by external factors (courier delays, network issues, etc.)
Completed consultations or services already delivered
5. Refund Process
Once your refund request is approved, it will be processed within 5–7 business days.
Refunds will be issued to the original payment method used during the transaction.
6. Late or Missing Refunds
If you haven’t received your refund within the expected time:
Check your bank account
Contact your payment provider or bank
If the issue persists, contact us for assistance
7. Contact Us
If you have any questions or wish to request a refund or cancellation, please contact us:
📧 Email: info@vedrudra.com
📞 Phone: +91 84274 70732
🌐 Brand: Vedrudra
8. Policy Updates
Vedrudra reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.